British Property Awards

VitalSpace wins British Property Awards for Urmston

Written by: Category: News May 8, 2021

Gold Award

VitalSpace is delighted to announce that we have won the Gold British Property Awards for Estate Agents in Urmston.

Our team were assessed against a set of 25 criteria over a number of months, which included several mystery shop visits before been awarded a Gold award for outstanding customer service.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the accolade, which acts as a beacon to highlight these attributes to their local marketplace.

This fantastic honor will now be added to the already impressive collection of industry awards received in recent years.

About the British Property Awards

The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation. On average judging over 90% of agents that meet their minimum criteria on a local level.

The adjudicators personally mystery shops every estate agent against a set of 25 criteria to obtain a balance overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that all agents have been rigorously and fairly judged.

Robert McLean from The British Property Awards said “Our awards has been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time.”

“Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”

You can find more information by visiting the British Property Awards website

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VitalSpace Estate Agents (a trading name of VitalSpace Sales Limited) 22 flixton Road, Urmston, Manchester, M41 5AA | Registered in England 06595585 | VAT Number 980295690