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VitalSpace Covid-19 Viewing Guidelines

Written by: Category: Buying, Landlords, News, Renting, Selling May 17, 2020

The housing market has been given the green light from government with all aspects of moving home.

Following the latest Ministry of Housing advice, we can confirm that we are available from Monday, May 18th for viewings and valuations.

All appointments will be carried out in line with government safety guidance taking all necessary precautions.

We recommend that in the first instance prospective purchasers and tenants take advantage of our virtual and video tours prior to viewing in person.

The government has amended the coronavirus (COVID-19) regulations to make clear that people who wish to move home can do so. This guidance provides important public health information to ensure that moving home and key activities around this, such as viewing property, can happen safely. We ask you to please read this carefully.

What the VitalSpace team are doing to help

  • Mask and glove protection.
  • Hand sanitiser before and after entering any property.
  • Strict procedures whilst inside properties (further information below).
  • Safe social distancing at all times.

Sellers of occupied properties

  • All doors providing access are to be left open, including the back door for access to the garden, garage door etc.
  • Before and after a viewing has taken place, sellers are asked to please spray all door handles, banisters, kitchen surfaces with an antibacterial spray, anywhere a potential buyer may have touched by accident.
  • Owners of the property are asked to vacate whilst VitalSpace conduct the viewings.

Sellers of vacant properties

  • The team at VitalSpace Estate Agents will continue to offer the service of accompanied viewings 7 days a week.
  • We will arrive with protective equipment to include gloves and a mask, along with using hand sanitiser before and after entering a property.
  • We will request buyers follow the below guidance.
  • Buyers

    • We politely ask potential buyers not to touch surfaces within the property – including opening doors, kitchen cupboards and light switches. This should be asked of by the seller or agents at the time.
    • No more than two people to view a property at any time.
    • We request children do not accompany on viewings.
    • To protect themselves by wearing gloves and a mask.

    If buyers would prefer not to spend time discussing matters at the property, we can telephone following the appointment to discuss via over the phone.

    Valuations

    • A member of our team will arrive with protective equipment to include gloves and a mask, along with using hand sanitiser before and after entering a property.
    • A member of our team will arrive with protective equipment to include gloves and a mask, along with using hand sanitiser before and after entering a property.
    • Our team will practice safe social distancing at all times.
    • If sellers would prefer not to spend time discussing matters within the property, we can call them following the appointment to chat things through over the phone.

      Are you looking for more information about moving home?

      Click the link below and a member of our team will contact you to explain more.

      Contact us for more information.

      VitalSpace branch network

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